Privacy Policy

This policy applies to the website operating at: https://ks24petfood.com/.

The operator of the Website and the controller of personal data is KS24 Sp. z o.o., with its registered office in Warsaw, Poland (ul. Cypriana Kamila Norwida 1/9, 01-104 Warszawa), NIP (tax ID): 5223319014, KRS: 0001141745, REGON: 540327964, operating a production facility at: ul. Chrosna 46D, 05-340 Chrosna.

The Operator's contact email address: [email protected].

The Operator is the controller of your personal data with regard to data you voluntarily provide on the Website.

The Website uses personal data for the following purposes:

1. 1.5.1.Handling enquiries sent via the contact form.
2. 1.5.2.Business correspondence and preparing a cooperation offer.
3. 1.5.3.Measuring the effectiveness of Google Ads campaigns - only after you consent to cookies.

The Website obtains information about users through data voluntarily entered in the form, which is sent to the Operator's systems.

The places where personal data is entered are protected at the transmission layer (SSL certificate). As a result, data entered on the website is encrypted on the user's computer and can only be read on the destination server.

Only authorised persons have access to the data. The Operator changes its administrative passwords periodically.

To protect the data, the Operator makes regular backups.

An important element of data protection is regular updating of the software used to process personal data, in particular its programming components.

The Website is hosted (technically maintained) on the servers of an external hosting provider.

To ensure technical reliability, the hosting company keeps server-level logs. The following may be recorded:

1. 3.2.1.Resources identified by URL (addresses of requested resources - pages, files).
2. 3.2.2.The time the request arrived.
3. 3.2.3.The time the response was sent.
4. 3.2.4.The client station name - identification performed via the HTTP protocol.
5. 3.2.5.Information about errors that occurred during the HTTP transaction.
6. 3.2.6.The URL of the page previously visited by the user (referer link) - if the Website was reached via a link.
7. 3.2.7.Information about the user's browser.
8. 3.2.8.Information about the IP address.

In some situations the Controller may transfer your personal data to other recipients if this is necessary to handle your enquiry or to fulfil the Controller's obligations. This applies to the following groups of recipients:

1. 4.1.1.The hosting company and providers of email and IT services - as processors.
2. 4.1.2.Authorised employees and associates who use the data to handle the enquiry.
3. 4.1.3.Formspree, Inc. (USA) - provider of the contact form service, which forwards submissions to the Operator's email address - as a processor.
4. 4.1.4.Google Ireland Limited (Google Tag Manager, Google Ads) - for measuring advertising effectiveness, only after you consent to cookies.

Your personal data is processed by the Controller no longer than necessary to handle the enquiry and conduct cooperation talks, and thereafter for the period required by law or until any claims become time-barred.

You have the right to request from the Controller:

1. 4.3.1.Access to your personal data.
2. 4.3.2.Its rectification.
3. 4.3.3.Its erasure.
4. 4.3.4.Restriction of processing.
5. 4.3.5.Data portability.

You have the right to object to the processing of personal data carried out for the Controller's legitimate interests; however, the right to object cannot be exercised where there are compelling legitimate grounds for the processing that override your interests, rights and freedoms, in particular the establishment, exercise or defence of legal claims.

You may lodge a complaint about the Controller's actions with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland, or with the data protection supervisory authority in your country of residence.

Providing personal data is voluntary but necessary to handle the enquiry.

You are not subject to automated decision-making, including profiling.

Data from the contact form is transmitted via the Formspree service (Formspree, Inc., USA), which means it is transferred outside the European Economic Area. The transfer is based on standard contractual clauses approved by the European Commission. If you consent to cookies, data about your use of the Website may be processed by Google, including in the USA, on the basis of standard contractual clauses and the EU-US Data Privacy Framework.

The Website collects information voluntarily provided by the user, including personal data, if provided.

The Website may record information about connection parameters (time stamp, IP address).

Data provided in the form is processed for the purpose resulting from the form's function, i.e. handling the enquiry and business contact. The form description clearly states what it is used for.

Information about users' behaviour on the Website may be logged. This data is used to administer the Website.

The Website uses Google Tag Manager - a tool that manages scripts on the website. Google Tag Manager itself does not store cookies.

The Website uses Google Ads (Google Ireland Limited) to measure advertising effectiveness, including the number of contact forms submitted from ads.

Google Ads cookies are stored only after you click "Accept" in the consent banner. Until then, Google Consent Mode runs with consent denied, in which no advertising cookies are stored on your device.

The legal basis for processing is the user's consent (Article 6(1)(a) GDPR). You can withdraw or change your consent at any time by clicking "Cookie settings" in the website footer.

The Website does not currently use Google Analytics, the Meta (Facebook) pixel or heatmaps. If they are introduced, this policy will be updated.

Cookies are IT data, in particular text files, stored on the user's end device and intended for using websites. Cookies usually contain the name of the website they come from, how long they are stored on the end device and a unique number.

The Website uses Google Ads marketing cookies only with your consent (see section 7). Your consent decision is saved in the browser's storage (localStorage) so that the banner does not appear again.

Web browsing software (a web browser) usually allows cookies to be stored on the user's end device by default. Users can change these settings, including deleting or automatically blocking cookies. Details are available in the help or documentation of the web browser.

If you do not want to receive cookies, you can change your browser settings. Disabling cookies necessary for security processes and for maintaining user preferences may make it harder to use the website.

Cookie settings can be changed in the settings of the web browser you use:

1. 9.2.1.Chrome.
2. 9.2.2.Safari (macOS and iOS).
3. 9.2.3.Firefox.
4. 9.2.4.Edge.
5. 9.2.5.Opera.
6. 9.2.6.Android (system browser).